Qatar Airways Cargo Revolutionises Semiconductor Transport with the Launch of TechLift 

• The world’s leading air cargo carrier has pioneered a product that combines the highest standards in semiconductor transport 
• TechLift is a cutting-edge air cargo solution for the consumer electronics, high tech, AI, communications, satellites and automotive industries

Qatar Airways Cargo has unveiled its latest product innovation – TechLift. This dedicated product vastly enhances air cargo transportation for the full spectrum of the semiconductor industry – a key and growing trade. 

Designed to meet the specialised handling and logistics requirements of today’s semiconductor industry, TechLift leads the industry in offering unique protection, including targeted shock absorption for all ground and aircraft equipment, while moving all types of semiconductor products: integrated circuits, chipsets, microchips, urgent semiconductor manufacturing machinery and pieces such as capital and testing equipment, doped chemicals, cutting, stripping and etching wafers.

Mark Drusch, Chief Officer Cargo at Qatar Airways Cargo commented: “Nearly every aspect of modern-day life relies on semiconductors – from smartphones to data centres and cloud computing, to automotive, electric vehicles and industrial applications, and now, to an ever-increasing extent, AI and the Internet of Things. 

“For all these applications to function correctly, semiconductors must be delivered in pristine condition. Their transport is best carried out by established cargo professionals, as it demands absolute precision, expertise, and highly trained staff,” he explained. “At Qatar Airways Cargo, we have perfected every aspect of the transportation for semiconductor products to leave absolutely nothing to chance and have developed a world-leading dedicated service to cater for this.”

TechLift has been carefully defined to ensure that all semiconductor shipments are handled with the greatest of care from acceptance to delivery. The product allows a higher loading priority, the use of approved data loggers, specialised handling techniques as per commodity-specific operational guidelines and protection from adverse weather conditions. In addition, customers can combine the product with the following AirPlus Solutions:

• Q-Climate – Temperatures are kept at an optimum level, including using refrigerated trucks with extra shock absorption to mitigate movement during ground transfers in Doha 
• Q-Plus – For even higher loading priority
• Q-Prime – Highest priority on capacity constrained flights with the added benefit of continuous monitoring by Qatar Airways Cargo’s Control Tower

“Qatar Airways Cargo has invested heavily in the latest high-tech equipment to create the best conditions for semiconductor transportation. We operate shock-absorbing 20-ft and 40-ft transport dollies in Doha, allowing us to offer a 90-minute minimum connection time and quick ramp transfer. And our extensive network enables full global reach. Whatever your semiconductor shipping requirements, I am convinced that no one does it better than Qatar Airways Cargo’s TechLift team,” concluded Drusch.

Jettainer launches next generation of its IT solution

Intuitive operation, improved workflows and increased performance: Jettainer, the global market leader in Unit Load Device (ULD) management, presents the next generation of its cloud-based IT solution. Launched on March 11, 2025, JettwareNG improves the user-friendliness of processes with a new design for real-time overviews of airline loading devices and enables faster development of customer features.

JettwareNG is the latest version of the in-house developed Jettware platform that combines a refreshed web-based application and offers transparent information about all ULDs in the network including the ULD history with all movements. Thanks to several new APIs (Application Programming Interfaces) the software can be integrated even more quickly and flexibly into existing IT architectures. Customers benefit from a comprehensive dashboard view with the relevant key process indicator to maintain complete information about their loading equipment at all times.  A significant enhancement is the mobile web application, JettApp, which is accessible via any browser and no longer requires installation on mobile devices. This improvement reduces IT administration efforts for the customer and Jettainer.

“This upgrade represents the next milestone in Jettainer’s digital journey! Driving digitalization is crucial for us to further improve the efficiency of our services and add value for our customers. Therefore, our goal is to become the digital market leader in ULD management. To underline this ambition, we are implementing IATA’s ONE Record target for ULD management,” says Jettainer’s CEO Dr. Jan-Wilhelm Breithaupt.

“JettwareNG is Jettainer’s next-generation IT platform, designed with the latest technology to ensure seamless, efficient, and future-ready ULD management. With faster updates, enhanced functionality, and an intuitive user experience, our customers can streamline operations, reduce complexity, and stay ahead in a digitalized air cargo world,” statesAndreas Baumann, Head of Innovation and IT Product Development & Project lead JettwareNG.

The next software updates are already in the development phase to further optimize and automize the processes. The updates will aim to enhance the tracking solution and provide a very fast reporting feature.  As the focus is to develop the software according to customer needs, a Jettware user forum is planned for the future to gather further customer feedback and discuss general and individual service enhancements.

Globe Air Cargo Dominican Republic Celebrates 20 Years of Dedicated Service

Globe Air Cargo Dominican Republic, a subsidiary of ECS Group, celebrates its 20th anniversary—a remarkable milestone in its mission to support the country’s air cargo industry.

Over the past two decades, Globe Air Cargo has played a crucial role in shaping the air cargo landscape in the Dominican Republic. Through its commitment to innovation, customer service, and operational efficiency, the company has continuously adapted to meet market demands and strengthen its role as a strategic logistics hub.

Since its establishment, Globe Air Cargo Dominican Republic has been a driving force in formalizing and modernizing the local air cargo sector. What truly sets the company apart is its deep-rooted understanding of the Dominican market—a team of dedicated professionals who know the local landscape, regulations, and key players inside out. Their hands-on expertise allows them to navigate challenges with agility, anticipate market needs, and provide tailored solutions that make a real impact. 

These local heroes have been instrumental in strengthening relationships with exporters, freight forwarders, and airlines, ensuring seamless operations and sustained growth. Their ability to combine global reach with local knowledge has fueled long-term partnerships—including TCM contracts with TUI and Condor Airlines, collaborations with Corsair, and trusted relationships with United Aviation Enterprise and Cargo Logistics. 

As part of the ECS Group network, Globe Air Cargo Dominican Republic continues to serve as a key logistics hub, facilitating shipments between Europe, Asia, and the Americas. With Punta Cana and Santo Domingo as strategic transit points, the company ensures the smooth movement of cargo to destinations such as USA, Mexico, Brazil, Germany, Netherlands, Belgium and England. Its commitment to digital transformation and continuous operational enhancement keeps it at the forefront of an ever-evolving industry.

Ivan Mejia, Managing Director of Globe Air Cargo Dominican Republic, has been at the heart of the company’s evolution since its inception. His leadership, industry expertise, and dedication to operational excellence have been instrumental in shaping the company’s trajectory. Reflecting on this milestone, Ivan Mejia shared: “Reaching 20 years is a testament to the trust and support of our clients, partners, and employees. This incredible journey of growth and learning inspires us to continue innovating and providing value to the air cargo community for years to come.”

Jean Ceccaldi, CEO of ECS Group, emphasized the importance of strong leadership in driving growth: “At ECS Group, we firmly believe that the strength of our subsidiaries lies in the dedication and vision of their managing directors. Ivan’s leadership and commitment have been key to the sustained development of Globe Air Cargo Dominican Republic. We celebrate his remarkable achievements and the contributions of his entire team over the past 20 years.”

As Globe Air Cargo Dominican Republic marks this historic milestone, it remains focused on expansion, digital innovation, and strengthening its partnerships. The company is determined to maintain the high standards of service that have been at the core of its success—ensuring a bright and prosperous future for the next 20 years and beyond.

WestJet Cargo sells Virgin Atlantic’s cargo capacity from Toronto–London and beyond 

WestJet Cargo proudly announces a Block Space Agreement (BSA) with Virgin Atlantic from Toronto (YYZ) to London (LHR) and beyond starting the 31st March. 

This marks a commercial year-round collaboration that will significantly boost cargo capacity between the East Coast of Canada to London and beyond on Virgin Atlantic network. This commercial partnership strengthens trade links between Canada and key destinations across Europe, Africa, the Middle East, and Asia, as Virgin Atlantic serves numerous strategic cities from London Heathrow, including DEL, BOM, BLR, JNB, CPT, DXB, RUH, LOS. In addition, it signifies the airline’s return to the Canadian cargo market after more than two decades, leveraging WestJet Cargo’s proven expertise to manage and sell this key route.

Starting at the end of March, WestJet Cargo will sell cargo capacity on Virgin Atlantic’s wide-body flights from Toronto to London offering up to 20Tonnes of capacity per day. The commercial partnership will provide customers with reliable access to both WestJet Cargo’s and Virgin Atlantic Cargo’s full suite of services — areas in which both carriers have established a strong track record. All shipments from Toronto will be moved under a WestJet Cargo Air Waybill (AWB) starting 838. 

“Virgin Atlantic’s decision to entrust WestJet Cargo with managing this crucial route is a testament to our deep understanding of the Canadian market and our operational excellence. It’s a natural synergy with the same ground handling in both Toronto Pearson International and London Heathrow. We have a super team based in Toronto who are eager to make this commercial partnership a success for both carriers. Our specialized expertise in handling high-value commodities such as pharmaceuticals and valuables ensures that customers receive reliable, top-tier service, all while providing seamless access to Virgin Atlantic’s London service, and beyond” said Kirsten, Executive Vice President of WestJet Cargo.

“We’re thrilled to further enhance our commercial partnership with WestJet, leveraging their longstanding cargo expertise in the Canadian marketplace. This collaboration will ensure our customers across the region will have seamless access and added capacity throughout Virgin Atlantic’s global network,” said Nick Diesel, Managing Director, Virgin Atlantic Cargo. “Canada is an important market for us, and this partnership enables us to provide cargo solutions that support trade and business growth between Toronto, London and beyond.”

Virgin Atlantic chose WestJet Cargo for this pivotal commercial partnership due to the carrier’s strong market presence, robust operational capabilities, and specialized handling proficiency. This partnership represents a renewed commitment by Virgin Atlantic to the Canadian cargo market, connecting inbound cargo via its state-of-the-art cargo facility at London Heathrow, and signals a new era of strategic growth and innovation for WestJet Cargo.

With this scalable commercial partnership model, WestJet Cargo is further establishing its role as a key player in the international cargo industry.

Turkish Cargo now provides e-reservation services through the CargoWise platform

Intro: Boasting the world’s widest international flight network, Turkish Cargo continues to provide innovative and flexible solutions to the air cargo industry through digital transformation. Through a direct data connection with CargoWise, Turkish Cargo offers shippers on the platform real-time rates, capacity availability, and e-Reservation services within the leading logistics operating system used by the world’s largest freight forwarders and 3PLs.

The eReservation integration between CargoWise and Turkish Cargo’s management system, COMIS, enables real-time access to air cargo rates, flight availability, and booking confirmations. Shippers can easily choose the suitable flights and make bookings with Turkish Cargo, all without leaving the CargoWise platform. The API connection enhances operational efficiency by eliminating errors due to manual data entry. This approach makes processes more transparent and helps reduce costs.

Commenting on the collaboration, Turkish Airlines Senior Vice President of Cargo Marketing Selçuk Gençaslan, said: “As Turkish Cargo, we transport approximately 2 million tons of cargo to over 360 destinations within our flight network every year. Our wide flight network and high capacity allow us to be globally accessible while offering competitively cost-effective, innovative solutions. Consequently, we focus on offering digital solutions to our customers by swiftly adapting to the evolving dynamics of the industry and thus, we are pleased to advance our mission of delivering the best service to our customers through this collaboration with Cargo Wise.”

Jorre Cobelens, Vice President – Logistics Data and Connectivity, WiseTech Global, said: “By establishing direct data connectivity with Turkish Cargo we enable our CargoWise customers to efficiently process tens of thousands of unique shipments on the world’s largest air cargo network from within CargoWise. This increases productivity for the entire industry during and after the eBooking process, avoids double data entry, reduces human errors, and eliminates unnecessary emails. The API integration provides Turkish Cargo’s customers with real-time communication directly within CargoWise, which also includes the ability to modify a booking until final execution of the Master Air Waybill. With this partnership, the transparent data sharing enables Turkish Cargo to optimize their planning and capacity management.”

Turkish Cargo continues to provide its business partners with more flexible, efficient, and reliable solutions by accelerating digital transformation projects in the logistics industry.

Out of this World: Qatar Airways Cargo launches AEROSPACE product

• The world’s leading air cargo carrier has unveiled the most advanced and custom-crafted aerospace product for the aerospace industry
• AEROSPACE is a comprehensive solution for the aviation, defence, and space technology sectors, specifically tailored to provide swift, secure, and supervised parts and components logistics
• Qatar Airways Cargo is the only air cargo carrier to provide bespoke shock absorbing engine transport dollies at its hub in Doha, capable of carrying the largest engines including the Rolls Royce Trent 7000 and GEnx-2B engines, up to 20,000kg

Mechanical failures, equipment malfunctions or technical issues discovered during scheduled maintenance, can all result in an aircraft having to remain grounded (Aircraft on Ground – AOG) until the necessary parts are sourced and repairs have been completed. AOG requirements are increasing and changing, given that international travel and cargo demand is on the rise, Maintenance, Repair & Overhaul (MRO) service providers and Original Equipment Manufacturers (OEMs) are becoming more globalised, and national aerospace industries are growing at a rapid pace. 

To meet these market requirements, the world’s leading air cargo carrier, Qatar Airways Cargo, has now launched a leading edge new product, designed based on customer feedback, offering a tailored time-critical logistics solution to manufacturers, freight forwarders and partners working with commercial airlines, as well as those serving the defence and space technology sectors. AEROSPACE is unique in that it not only provides fast transport for traditional AOG commodities (commercial aircraft engines and spares), but also for all kinds of other critical aerospace parts and components such as avionics, electric propulsion equipment, airframe interiors, landing gears, and much more. 

Qatar Airways Cargo, renowned for its exceptional care and unparalleled service, goes above and beyond to ensure safe and secure transport. It is the only air cargo carrier to introduce bespoke, shock absorbing 20-ft and 40-ft engine transport dollies at its hub in Doha, capable of carrying up to 20,000kg, ensuring smooth ground operations and protection of high value and critical aerospace equipment and products. The air cargo carrier also excels in floating loading technique for engines which further serves to minimise ground time and expedite aircraft turnaround.

“Time is money! That saying is particularly true when it comes to aviation in all its forms: every hour of downtime translates into lost revenue for airlines or sunk costs for aerospace projects,” says Mark Drusch, Qatar Airways Chief Officer Cargo. “Factor in the additional need for safety and constant supervision, and it’s clear that our product – AEROSPACE – is the ideal solution for time-critical aviation parts and components.”

AEROSPACE is available across the entire Qatar Airways Cargo network, and comes with the highest loading priority, a dedicated handling team and Control Tower support to ensure the rapid processing and seamless transportation of crucial AOG shipments.  Its dedicated special loads team will respond to customer enquiries on the load ability of aerospace equipment within just 45 minutes. 

Qatar Airways Cargo’s extensive global network, 28 Boeing 777 freighters and 230 belly-hold passenger aircraft offer fast connections, with tail-to-tail transfers in as little as 4 hours. Where required, urgent charter operations can be arranged.

“With our AEROSPACE product, we will be the number one logistics expert for every type of Aerospace product – whether it is for commercial aviation, defence, even space technologies,” Mark Drusch details. “I can assure you already today that, thanks to our inhouse advanced screening techniques and our highly skilled loading teams, your AEROSPACE shipments are in the best of hands and will be delivered quickly and safely, utilising our bespoke transport dollies in Doha, to wherever they are urgently needed.”

WestJet Cargo ramps up digital offer on CargoAi

WestJet Cargo capacities are now bookable on CargoAi for General Cargo and Perishable shipments to all WestJet Cargo destinations, as the airline expands its digital transformation.

From checking real-time capacities and rates, to booking and tracking shipment: WestJet Cargo customers and CargoAi users can now retrieve the airline’s information on the CargoMART booking platform & CargoCONNECT APIs.

“Connecting Canada to the World’ is our motto – not just via our extensive route network, but also by offering an open-all-hours approach through digital sales channels. We want our customers to have easy, convenient and immediate access to the information and services they require, when they wish to have it. Partnering with CargoAi was the logical next step in our digital transformation journey,” says Kirsten de Bruijn, Executive Vice-President, Cargo at WestJet.

“We are delighted to welcome WestJet Cargo to our digital marketplace, CargoMART & our CargoCONNECT APIs. In addition to offering real-time pricing and capacity information around the clock, our platform equips mutual customers with valuable tools that provide greater visibility and insight into the environmental impact of their shipments,” says Matt Petot, CEO of CargoAi. “WestJet Cargo shares our vision of the ultimate customer experience, which we are constantly looking to improve. Our design focus is to offer an intuitive interface, enabling swift transactions and maximum accuracy – and a platform that our customers enjoy returning to.”

The WestJet Cargo rollout took place in December 2024, giving registered IATA customers using CargoAi full access to belly capacities across the airline’s cargo network. Forwarders can book shipments to all WestJet Cargo markets. These include Canada, the Caribbean, France, Great Britain, Ireland, Italy, Japan, Korea, Mexico, Spain, the United States and Latin America.

Hellmann: Lee I´Ons appointed new Regional CEO IMEA

Hellmann Worldwide Logistics is pleased to announce the appointment of Lee I’Ons as the new Regional CEO for the IMEA region and member of the International Executive Board, effective April 1, 2025. He succeeds Madhav Kurup, who has successfully led the region since joining Hellmann in 2008 and was recently promoted to the Global Management Board as the COO for Airfreight, Sea freight, and Contract Logistics.

A South African native, Lee I’Ons brings 30 years of logistics experience spanning Asia, the Middle East, and Africa. He began his career with a shipping agency in Durban before moving on to Kühne+Nagel, where he held various senior roles over the past 26 years, most recently serving as National Manager Gulf Cooperation Council (GCC) and President of Middle East, and Africa.

In his new role at Hellmann, I’Ons will focus on accelerating growth within the IMEA region by leveraging his extensive connection to the region, its people, and markets. Together with his team I´Ons will build on the strong regional development of recent years, during which the IMEA region – now home to 2,000 employees across 14 countries and six vertical joint ventures – remains a vital growth driver for Hellmann. The region includes some of the fastest-growing markets such as India, Saudi Arabia and the UAE, as well as emerging opportunities across Africa.

“We are delighted to welcome Lee on board to lead such a strategically important geographical cluster. IMEA has been a driving force of innovation and growth for Hellmann over the past decades. While we are already market leaders in sectors like Automotive and Pharma, Lee´s leadership will be fundamental in building on the strong foundation laid by Madhav and his team as we pursue our expansion plans,” says Jens Drewes, CEO Hellmann Worldwide Logistics.

Reflecting on his tenure, Madhav Kurup stated: “It has been a privilege to lead the IMEA region and work with such a talented team. I am confident that under Lee’s leadership, Hellmann will continue to innovate and expand its presence in this vital market and I look forward to supporting the company’s continued success in my role on the Global Management Board.”

ECS Group incorporates AXA Climate School in DISCOVERY 

• ECS Group embeds new Sustainability modules in its inhouse learning system, DISCOVERY.
• The training program provides information and initiatives for change, empowering employees to act today for a better tomorrow.

ECS Group has augmented its Sustainability pillar with the introduction of a dedicated course on its online training platform, DISCOVERY. The science-based training is aimed at educating and empowering ECS Group employees to engage in sustainable transition – as individuals and as part of the company.

In line with the company’s Augmented Sustainability pillar, ECS Group’s internal training system, DISCOVERY, now includes a new learning program dedicated to Sustainability. The course incorporates key aspects from AXA Climate School, a recognized tool for raising awareness on climate change and environmental issues. It encourages initiatives for change and empowers ECS Group employees to take meaningful action in their roles. The learning modules are designed to educate, promote understanding and offer practical actions that can be implemented into everyday routines to bring about positive change.

“As the leading GSSA in our industry, our responsibility to our ECS Group customers and employees goes beyond high quality transportation management,” says Jean Ceccaldi, CEO of ECS Group. “The air cargo industry has an impact on our environment, as do we all in our daily life choices – how we travel to work, how we carry out our work, how we use resources, for example. Building on ECS Group’s pioneering “Future Now!” strategy as a core element of our Augmented Sustainability business pillar, we have embedded AXA Climate School in our DISCOVERY online training platform. The more we all know and understand about our impact on the planet, the better we can shape a sustainable, reliable, and cleaner tomorrow, starting now.”

Through a series of videos and interactive courses, AXA Climate School covers key topics related to environmental responsibility, such as ‘Acting on Your Own Footprint,’ ‘Acting Towards Energy Sufficiency,’ and ‘The Low Carbon Transition.’ The training received highly positive feedback from ECS Group employees, who completed the courses as part of their 2024 objectives. Building on this success, new modules will be added in 2025 as part of their ongoing training goals.

Jettainer and Oman Air Cargo extend trustful partnership

Oman Air Cargo has reaffirmed its successful cooperation with Jettainer, its Unit Load Device (ULD) management partner, on a long-term basis. The two companies have signed a contract extension for a further four years. Jettainer will continue to manage the fleet of currently around 2,000 ULDs tailored to the needs of the national airline of the Sultanate of Oman, contributing to increased revenue, sustainability, flexibility, and reduced costs.

Oman Air, one of the leading airlines in the Middle East, has benefitted from Jettainer’s ULD management services since 2017. With the strong trust developed over the years, and as genuine partners invested in helping to enhance customer success, Jettainer and Oman Air navigated the many challenges, such as the Covid pandemic, and adapted nimbly to changes during these years, including the network, schedules, and fleet.

In 2023, Oman Air took delivery of its first freighter, a B737-800 (BCF). This was followed by one Boeing B787-9 in 2024 and most recently a B737 Max 9, with twelve more aircraft expected by 2029. Jettainer ensured well-organized support for the introduction and expansion of cargo flight operations. In the future, the ULD fleet will continue to be adjusted to the airline’s needs and further optimized with new innovative developments and services.

Michael Duggan, Vice President Cargo at Oman Air, explains: “Jettainer has been our partner of choice for ULD management for several years now, and their expertise and services have ensured that we are always optimally supplied with ULDs. The combination of innovative solutions, excellent customer service, and absolute reliability convinces us that Jettainer is the right partner for us now and in the future.”

Dr. Jan-Wilhelm Breithaupt, Managing Director and CEO of Jettainer adds: “The contract renewal with Oman Air underlines our strong partnership and the quality of our service. Jettainer stands firmly with Oman Air in its transformation journey. With our focus on efficiency, digitalization, and innovation, we will continue to contribute to Oman Air´s competitiveness in the coming years.”

Middle Eastern airlines saw a 9.4% traffic rise in 2024 compared to 2023: IATA

Middle Eastern airlines saw a 9.4% traffic rise in 2024 compared to 2023. Capacity increased 8.4% and load factor climbed 0.7 percentage points to 80.8%. December demand climbed 7.7% compared to the same month in 2023.

With 10.4% demand growth, travel reached record numbers domestically and internationally. Airlines met that strong demand with record efficiency. On average, 83.5% of all seats on offer were filled—a new record high, partially attributable to the supply chain constraints that limited capacity growth. Aviation growth reverberates across societies and economies at all levels through jobs, market development, trade, innovation, exploration, and much more,” said Willie Walsh, IATA’s director general.

Walsh added: “Looking to 2025, there is every indication that demand for travel will continue to grow, albeit at a moderated pace of 8.0% that is more aligned with historical averages. The desire to partake in the freedom that flying makes possible brings some challenges into sharp focus. First, the tragic accident in Washington last night reminds us that safety needs our continuous efforts. Our thoughts are with all those affected. We will never cease our work to make aviation ever safer.”

“Second is the airlines’ firm commitment to achieve net zero carbon emissions by 2050. While airlines invested record amounts in purchases of Sustainable Aviation Fuel (SAF) in 2024, less than 0.5% of fuel needs were meet with SAF.  SAF is in short supply and costs must come down. Governments could fortify their national energy security and unblock this problem by prioritising renewable fuel production from which SAF is derived. In addition to securing energy supplies and increasing the SAF supply, diverting a fraction of the subsidies given for fossil fuel extraction to support renewable energy capacity would also boost prosperity through economic expansion and job creation,” said Walsh.

ECS Group partners with CargoAi to digitalize manual email quotation processes with their CargoCoPilot API

ECS Group and CargoAi have announced a strategic collaboration, integrating CargoAi’s groundbreaking CargoCoPilot API into ECS Group’s operations to digitalize  the handling of rate requests and quotations. This cutting-edge solution leverages generative AI to automate manual email processing, significantly reducing workloads and boosting efficiency for ECS Group’s operational and sales teams across 23 countries.

ECS Group, the global leader in GSSA (General Sales and Service Agent) services, sought a solution to streamline the overwhelming volume of client emails for rates, quotations, and bookings. By adopting the CargoCoPilot API, ECS Group has successfully automated email-to-quotation workflows, allowing unstructured data from client emails to feed directly into their Quantum quotation tool thereafter automatically generating an email response with a quotation. This seamless integration has transformed the quotation process, with more than 10,000 quotations processed monthly via the API.

Jean Ceccaldi, CEO of ECS Group, shared:

“Data entry is one of the least attractive aspects of the job for our teams. With CargoCoPilot, we’ve not only reduced manual workloads but also made the process significantly faster, more reliable, and more attractive for our staff as new hires aren’t thrilled about data entry. The tool has become a real companion, easily integrating into our teams’ routines and driving enthusiasm for its adoption without any training or guideline. Our teams can’t imagine going back to life before CargoCoPilot.”

Key features and benefits of CargoCoPilot API Integration:

• Effortless automation: CargoCoPilot converts unstructured email data into structured data, automatically reading shipment details, dimensions, and special handling codes (SHC) into existing system for immediate quote creation – all without any change for the client point of view.
• Enhanced accuracy and efficiency: By eliminating manual entry, the API has minimized errors, increased reliability, and streamlined workflows, enabling teams to focus on value-adding tasks and a more human-led approach.
• Global adaptability: With multilingual capabilities, CargoCoPilot has proven effective across diverse markets, including France, Turkey, and Brazil, ensuring smooth deployment from day one.
• Rapid implementation: The solution was operational within one week of the proof-of-concept phase, demonstrating CargoAi’s commitment to delivering fast and reliable solutions tailored to industry needs.

Matt Petot, CEO of CargoAi, commented:

“Our partnership with ECS Group represents the future of air cargo operations, where AI-driven tools like CargoCoPilot empower teams to achieve greater efficiency and focus on what truly matters. Seeing such rapid adoption and enthusiasm from users is a testament to the strength and practicality of the solution.”

Since its implementation, ECS Group has achieved 34% automation of quotations within just a few months. The success of CargoCoPilot has inspired plans for further market rollouts, reinforcing ECS Group’s position as a pioneer in digital innovation for air cargo.

ECS Group Signs Groundbreaking TCM Contract with JetSMART Airlines in South America

• ECS Group signs first-ever TCM contract in South America with JetSMART Airlines.
• Managing 25,000 flights annually across 4 AOCs: Chile, Colombia, Peru, and Argentina.
• Optimizing cargo flows with advanced digital tools and global trade connections.

ECS Group has achieved a major milestone by signing a historic Total Cargo Management (TCM) contract with JetSMART Airlines, the leading low-cost carrier group in South America.

JetSMART Airlines operates under four national AOCs: JetSMART Airlines Chile, Colombia, Peru, and Argentina. The airline runs extensive domestic routes within each of these countries and international routes connecting them to each other and to Brazil, the U.S., Europe, and Asia.

This four-year partnership, commencing January 1, 2025, spans JetSMART Airlines’s operations across these four countries, marking the first-ever TCM contract in South America with a regional airline. JetSMART Airlines, a member of the Indigo Partners group, operates a modern fleet of A320 and A321 aircraft.

ECS Group will manage nearly 25,000 flights annually and significantly develop domestic markets for JetSMART Airlines’s four national AOCs.

Adrien Thominet, Executive Chairman of ECS Group, highlighted the significance of this collaboration: “This partnership is a landmark achievement for ECS Group. Being entrusted by JetSMART Airlines reinforces our reputation as a global leader in Total Cargo Management. It reflects our proven expertise, innovative digital solutions, and ability to deliver exceptional results across continents. We are proud to see airlines worldwide placing their confidence in our capabilities.”

ECS Group will establish dedicated commercial and operational teams in each country, all coordinated through its state-of-the-art control tower in San José, Costa Rica. Under the TCM contract, JetSMART Airlines will leverage ECS Group’s Total Cargo Expertise (TCE) to ensure unparalleled quality, safety, and security in cargo operations. In addition, JetSMART Airlines will benefit from ECS Group’s close collaboration with CargoTech, gaining access to advanced digital tools, including eBooking via CargoAI, capacity management, and revenue optimization platforms. These cutting-edge solutions will streamline operations, maximize efficiency, and enable JetSMART Airlines to optimize its cargo potential across domestic and international markets.

By focusing on high-demand commodities such as salmon, perishables, minerals, and mail services, this new venture positions JetSMART Airlines as a key player in strengthening South America’s cargo connectivity to global markets. This agreement also represents the first TCM contract outside Europe with a local airline, further cementing ECS Group’s position as a trusted leader in Total Cargo Management worldwide.

Wiremind Cargo and TAP Air Cargo connect Cargospot and SKYPALLET

Wiremind Cargo and TAP Air Cargo have further advanced their partnership by integrating SKYPALLET with the airline’s Cargospot cargo management system from CHAMP.

TAP Air Cargo, which has been a SKYPALLET customer since October 2022, recently took a step forward in embedding SKYPALLET in its capacity optimization process by implementing an API integration between SKYPALLET and CHAMP’s cargo management solution, Cargospot Airline. This enables TAP Air Cargo staff to automatically transfer the air waybill data for flights from Cargospot to SKYPALLET for shipment evaluation and flight planning. This helps TAP users to see an immediate optimization of their flight plans, including co-load ability checks, segregation, T-ULD, and many more features. It also means Cargospot remains the source of truth for any later changes such as changes in bookings, which can be quickly reflected in SKYPALLET. By removing the need for manual input into SKYPALLET, this integration will generate even more efficiencies for TAP Air Cargo in reducing the time taken to plan and release a flight from a typical 15-30 minutes without a tool like SKYPALLET, to a matter of seconds. 

“Digitalization brings significant process efficiencies as the ongoing success of our SKYPALLET product proves: a single solution that, on average, helps improve flight load factors by up to 5-10%,” says Nathanaël de Tarade, Chief Executive Officer of Wiremind Cargo. “The ability to integrate our solutions seamlessly into customers’ existing software is a product priority for us at Wiremind Cargo, to help unlock process efficiencies and maximise the useability of our solutions. We are particularly happy to launch this solution together with TAP Air Cargo, who has been a valued partner over the past year and a half, and CHAMP to demonstrate the potential of collaboration within our industry.”

“It was always our plan to integrate SKYPALLET with our cargo reservation system, Cargospot, since we engaged Wiremind. Both systems were API ready and there is always a step change in benefits when you are able to support a business process with a seamless technical integration,” says Rita Rosário Garcia, Product and Service Director of TAP Air Cargo. “Once the technical integration was completed, Wiremind Cargo’s implementation team supported us with the transition and change management, which enabled us to focus on our core business and maximise the value we get from SKYPALLET”

“APIs are at the heart of Cargospot’s open and collaborative approach. With our extensive integration capabilities — which include one of the industry’s most comprehensive API portfolios — we empower our clients to innovate and rapidly create new solutions that transform their businesses. This approach is perfectly demonstrated by the integration of SKYPALLET with Cargospot Airline. We are delighted to see this integration come to life, as it will enable TAP Air Cargo to leverage the power of Cargospot for a highly efficient capacity optimization process,” said Nemil Sheriff, Senior Product Manager – Cargo Portals & APIs.

Thai Airways appoints Globe Air Cargo India for Bangalore and Cochin operations

ECS Group’s subsidiary, Globe Air Cargo India, has been appointed as the GSSA for Thai Airways in Bangalore and Cochin. This partnership, effective since September 1, 2024, aims to strengthen Thai Airways’ operational capacity and connectivity in India, facilitating access to key markets in the Far East, Europe, and Australia.

Under the new contract, Globe Air Cargo India oversees daily A350-900 flights from Bangalore, each providing a cargo capacity of 15 tons. Initially operating 3 weekly flights, Cochin has now expanded to daily operations, contributing an additional 2.5 tons per flight approximately. This strategic move significantly bolsters Thai Airways’ cargo network within India, with Globe Air Cargo India now managing four of the airline’s eight major stations nationwide, and handling over 40% of its total exports from the country. The primary commodities expected to benefit from this agreement include pharmaceuticals, perishables, garments, spices, and automotive parts, supported by improved logistics and streamlined connections.

Jean Ceccaldi, CEO of ECS Group, expressed his enthusiasm for the collaboration: “Our partnership with Thai Airways underscores the trust in our expertise and operational excellence. Expanding our footprint in India through this contract enables us to support Thai Airways in optimizing its reach and enhancing trade flows between India and international markets.”

Girish Kunder, Managing Director of Globe Air Cargo India, echoed these sentiments: “This partnership marks an exciting chapter for Globe Air Cargo India as we join forces with Thai Airways to boost cargo capacity and connectivity across key routes. Leveraging our resources and experience, we are dedicated to delivering a seamless experience for our customers and positively impacting the air cargo industry in India.”

Veera-Anong Pookgaman, Team lead of Cargo and Mail Sales at Thai Airways also emphasized the importance of the collaboration: “Partnering with Globe Air Cargo India aligns perfectly with our strategy to strengthen our presence in the Indian market. Their extensive experience and commitment to service excellence assure us that this collaboration will enhance the reliability and efficiency of our cargo services, meeting the diverse needs of our clients.”

This contract marks a significant milestone for ECS Group as Globe Air Cargo India assumes a pivotal role in supporting Thai Airways’ expansion and operational success in India’s dynamic cargo sector.

Challenge Group has announced the successful launch of its inaugural flights to Nairobi (NBO) on December 2nd. This new service marks the company’s first destination in Africa with flights operating twice weekly, on Mondays and Thursdays, deploying a B767 freighter aircraft, with a capacity of 52tons and volume of 400 cubic meters.

This milestone reflects Challenge Group’s strategic commitment to fleet growth and expanding into new markets. Following the successful launch of its Indian operations, the addition of Nairobi underscores the company’s dedication to meeting the evolving needs of its global customer base. “Our decision to launch flights to Nairobi is driven by our customer-centric approach,” said Or Zak, Chief Commercial Officer at Challenge Group. “With the increasing demand for airfreight solutions out of Africa, we are delighted to offer our clients dependable access to this emerging market. Additionally, by linking Nairobi to our hub in Liege, we are strengthening Liege’s role as a competitive and well-equipped hub for handling and distributing perishable cargo.”

The new service aims to facilitate global trade by linking Nairobi, a key market for perishable goods, with Challenge Group’s operational expertise at Liege Airport. This alignment with the airport’s overall strategy to enhance its capabilities for perishable cargo solidifies Challenge Group’s position as a key enabler of global trade.

Challenge Group’s entry into Africa is an exciting step forward, not only for the company but also for its business partners and clients worldwide. With its growing network and innovative services, Challenge Group continues to deliver on its promise of connecting markets and driving trade worldwide.

ACI Air Cargo and Atlantis Transportation Services Celebrate 50 Years of excellence in cargo handling and trucking in North America 

ACI Air Cargo and Atlantis Transportation Services celebrate their 50th anniversary. For five decades, the two companies have been pioneers in air cargo logistics across Canada and the USA, setting industry standards in innovations, expanded services, and outstanding customer service.

Founded in 1974, Atlantis Transportation Services initially established Canada’s first reliable airport-to-airport Road Feeder Services (RFS), connecting Canadian and U.S. hubs with efficient ground transportation. ACI Air Cargo soon followed, building a strong presence at Toronto (YYZ), Montreal (YUL), and Vancouver (YVR) airports. Today, with a team of over 150 dedicated professionals, ACI Air Cargo and Atlantis Transportation Services offer a comprehensive range of services in airline cargo handling and premium truck transportation. They are highly regarded for their expertise in handling diverse cargo types, from live animals and perishables to dangerous goods. In addition, the company’s certified screening facilities ensure security compliance, while its state-of-the-art, temperature-controlled environments safeguard delicate items such as pharmaceuticals and other temperature-sensitive goods. 

“ACI Air Cargo and Atlantis Transportation Services have evolved alongside Canada’s air cargo industry, constantly investing in infrastructure, technology, and specialized services,” Sylvain Lacelle, Vice President of Sales and Operations at ACI Air Cargo. “We have successfully combined our strong local roots with a global perspective, expanding service offerings while maintaining essential values of integrity and client-centered solutions.”

The success of ACI Air Cargo and Atlantis Transportation Services comes down to one thing: a great team. Over the years, they have built a family-like culture where teamwork, empathy, and excellent service are at the core, always aiming to stay ahead of customer needs and make sure they’re well taken care of.

With the recent Department of Transportation (DoT) approval, Atlantis Transportation Services is ready to expand its RFS network across the U.S., giving its clients more options and flexibility. Moreover, the partnership with Alliance Ground International (AGI) has taken ACI Air Cargo and AGI services to the next level, combining cargo handling with top-notch ramp services, allowing them to provide comprehensive solutions, including expert cargo handling, premium ramp services, and seamless airfreight support for both passenger and freighter operations. Looking ahead, ACI Air Cargo and Atlantis Transportation Services are investing in technology and forming new partnerships to keep delivering smart, efficient logistics solutions that meet the changing needs of the industry.

To celebrate 50 years of success, ACI Air Cargo and Atlantis Transportation Services will host a series of events, starting with an exclusive gala on November 21st in the Toronto area for clients, partners, and industry leaders. A special employee appreciation event will follow on December 7th, with additional celebrations planned for the Montreal and Vancouver offices to recognize the team’s dedication.

The journey of ACI Air Cargo and Atlantis Transportation Services reflects a legacy of innovation, resilience, and excellence. As they look forward to the next 50 years, ACI Air Cargo and Atlantis Transportation Services remain committed to delivering seamless, end-to-end logistics solutions that support clients’ success across Canada and beyond.

Kuwait Airways Corporation partners with Saudi Railways

The Kuwait Airways Corporation has agreed with the Saudi Railways Company (SAR) to offer tickets for the Haramain High-Speed Rail to its customers, reports Al-Seyassah daily.
This new service will initially be available for Hajj and Umrah campaigns, followed by offering tickets to individual travellers. The agreement was signed by Abdul Mohsen Al-Faqan, Chairman of the Board of Directors of Kuwait Airways and Bashar Al-Malik, CEO of SAR. Al-Faqan highlighted that the partnership aims to improve cooperation between the two companies and enhance travel services for passengers, particularly those traveling between Makkah and Madinah in Saudi Arabia.

The collaboration is expected to provide added value for Kuwait Airways customers by expanding their travel options, especially for visitors to the holy cities. It is also expected to ease travel logistics for pilgrims and tourists by integrating both airline and rail services. Furthermore, the agreement facilitates the commercial marketing and promotion of Kuwait Airways services.
It will also enable Kuwait Airways to sell tickets for Haramain High-Speed Rail trips at the stations, as well as through its reservation system. The partnership includes an electronic link between the Haramain High-Speed Rail and Kuwait Airways’ booking systems, streamlining the reservation process for travelers.