Riyadh Air, Microsoft drive innovation

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The parties will collaborate to establish a Centre of Excellence

Riyadh Air and Microsoft recently signed a Memorandum of Understanding to drive innovation and sustainability across Saudi Arabia’s aviation sector, according to a press communique.

As part of the agreement, Riyadh Air has selected Microsoft’s trusted Azure cloud platform as its preferred platform for accelerating digital transformation and will leverage the highly secure, scalable, and reliable platform to improve operational efficiency and customer service.

The announcement will see both organizations collaborating to leverage the potential of cutting-edge technologies such as Big Data, Artificial Intelligence, copilot experiences, the Metaverse, and Virtual Reality to enhance Riyadh Air’s offerings, services, and operational models.

Solution capabilities

“By embracing Microsoft’s platform and solution capabilities, we aim to build a unique customer and employee experience and expedite our progress in achieving our sustainability targets,” remarked Adam Boukadida, Chief Finance Officer, Riyadh Air.

Riyadh Air and Microsoft will also jointly establish a Centre of Excellence that will provide a structured framework for driving innovation and delivering substantial business benefits for both organizations. The partnership also sees both parties forming a dedicated board that will actively drive efforts in line with the Kingdom’s national sustainability agenda.

“In adopting a cloud-first approach, Riyadh Air is paving the way for the creation of intelligent new solutions that will not only reimagine new ways of working and doing business but also revolutionize the experiences of its employees and customers,” commented Turki Badhris, Acting General Manager, Microsoft Arabia.

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