Acquisition enables Deliverect to extend omnichannel solutions for the restaurant industry
Deliverect, a global scale-up that integrates and accelerates online orders for restaurants, recently announced today that it has acquired ChatFood, a leader in social media ordering, order and pay at table, and loyalty solutions.
This acquisition provides the restaurant industry with a unified solution to enable profitable growth and exceptional experiences, including social, dine-in QR, and direct channel ordering, as well as online food delivery, according to a press communique.
Together Deliverect and ChatFood serve over 43,000 restaurants and food service businesses around the world and power over 300 million orders in 42 markets. ChatFood’s strength is in the Gulf region with more than 3,000 food service locations relying on their technology.
“With ChatFood, we now provide a 360-degree solution inspired by the challenges our customers face, supporting them both with in-restaurant dining and online food delivery,” remarked Zhong Xu, CEO and co-founder, Deliverect.
When restaurants invest in social media ordering technology specifically, they can better understand, connect with, and engage their customers directly to grow repeat business and stand out from competition, the press statement continued.
“We’ve had an opportunity to observe Deliverect’s values and dedication to their customers through our existing integration and long-standing partnership. We recognised that their approach aligned with our own,” commented Ben Mouflard, CEO and co-founder, ChatFood.
“The acquisition of ChatFood is an important step for Deliverect in MENA in particular, given the company’s notable presence and success in the region” noted Naji Haddad, General Manager-MENA, Deliverect.