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KWC Selects Tech Mahindra as a Strategic Partner

Swiss Manufacturer KWC Selects Tech Mahindra as a Strategic Partner

Multi–year partnership to transform KWC’s existing IT operations

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering services and solutions, recently announced that it has been selected as a strategic partner for KWC Group AG, an international premium manufacturer of taps and comprehensive sanitary solutions.

With this partnership, Tech Mahindra will support a significant part of KWC’s end-to-end IT services, harmonizing and consolidating the current services to one dedicated supplier, according to a press communique.

Tech Mahindra is set to play a pivotal role in KWC’s business transformation journey, enhancing operational efficiency through automated IT operations across business applications and global IT infrastructure.

As a strategic partner, Tech Mahindra will standardize global system management and provide end-user services, aiming to boost operational efficiencies throughout KWC’s value chain.

Customer centricity

Additionally, the organization will be responsible for managing KWC’s end-to-end IT operations, with a focus on customer centricity and measurable business growth, thereby ensuring the delivery of world-class customer experiences.

“We look forward to supporting KWC’s business transformation journey by providing operational excellence, speed, and agility to achieve their business goals. This partnership is yet another milestone and testament to our growing footprint in Switzerland and the DACH—Germany, Austria and Switzerland region,” commented Mukul Dhyani, Business Head, Continental Europe, Tech Mahindra.

“Building a strong partnership with one of the leading IT providers allows for better cost-effectiveness, greater innovation and enables our organization to stay competitive in the rapidly evolving digital landscape. The partnership with Tech Mahindra will help us to speed up the transformation, ensure up-to-date IT services, and increase flexibility at a lower cost,” stated Menno Vlietstra, Group Head of IT, KWC.

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