Abu Dhabi dealer attends UD Trucks Conference in Japan
Al Masaood Commercial Vehicles & Equipment (CV&E), the sole dealer for UD Trucks in Abu Dhabi, recently won the award for Best Dealer in the MEENA region at a UD Trucks MEENA Partnership Conference held in Japan.
The conference took place on the sidelines of the UD Trucks Global Conference in Tokyo from November 6 to 9, which saw the participation of over 250 senior executives representing UD Trucks’ authorized dealers worldwide, according to a corporate press communique.
The primary objective of the conference was to align UD Trucks operators with the brand’s future plans and product launches, shedding light on the strategic outlook of the trucking industry. Innovation and sustainability emerged as the two key pillars and driving forces for the industry’s evolution, with a focus on progressive advancements in telematics, collaborative operating models, and sustainable transportation.
Much like other segments in mobility, the trucking sector is increasingly focusing on service excellence and customer satisfaction in the aftersales market. Al Masaood CV&E, consistently embracing growth and adapting to the needs of the market, has actively adopted this approach over the past several years.
Topping the charts
Success stories from across UD Truck’s dealers highlighted at the conference included those from South Africa and Thailand, with Abu Dhabi topping the charts in the MEENA region. The Al Masaood team presented their efforts in acquiring waste management contracts and outperforming competitors.
They also announced their mission to upgrade after-sales operations and spare parts offerings. Moreover, Al Masaood CV&E, in collaboration with UD Trucks was able to secure a large stake in the waste management sector.
“Seeing our team’s hard work and commitment recognized on a global stage is a testament to us as an organization – always aiming for excellence through innovation and sustainability in the trucking industry. This success reinforces our commitment to providing top-notch solutions to our customers, contributing to service excellence,” remarked Mohamed El Zeftawi, General Manager, Al Masaood CV&E.
“We are proud to have Al Masaood CV&E as our partner and look forward to continuing our collaborative efforts to drive the industry forward. This recognition reinforces our shared commitment to service excellence and sets a high standard for the entire UD Trucks global network,” commented Mourad Hedna, President, UD Trucks, MEENA.