2022 saw the launch of Qatar Airways Cargo’s groundbreaking concept “The Next Generation” and its new web platform “Digital Lounge”. The cargo carrier launched two more WeQare chapters in 2022: Chapter 3, Let’s Stand Together and Chapter 4, Diversity
With an overall tonnage of more than 1.7 million tonnes in 2022, Qatar Airways Cargo serves more than 170 destinations, of which 70 have a dedicated freighter service, ten more than in the pre-Covid period, Qatar Airways Cargo can boast an impressive growth last year.
In 2022, Qatar Airways Cargo successfully managed a broad range of demanding shipments. With an overall 84,000 tonnes of pharmaceutical products transported, including 4,000 tonnes of vaccines and over 1200 tonnes of COVID vaccines, the cargo carrier has maintained its strong engagement in helping curb the pandemic. Moreover, providing safe transportation of 12,600 horses has confirmed its leading position in this field. Qatar Airways Cargo has also achieved a considerable number of charter operations with more than 1,400 charter flights last year, which includes charters for e-commerce, exotic animals, music band tours and FIFA related activities.
By applying its Next Generation vision to all areas of its business, Qatar Airways Cargo has brought enhancements to its services and sharply accelerated its digital transformation. In that respect, another key event in 2022 was the launch of the Digital Lounge, Qatar Airways Cargo’s new web platform, designed to provide a more streamlined and connected booking experience to customers. As part of the carrier’s omni-channel strategy, the platform offers users direct access to the main three bookings platforms of the industry.
Guillaume Halleux, Chief Officer Cargo at Qatar Airways Cargo said, “We are really proud of all that we accomplished in 2022. Launching The Next Generation has allowed us to bring an entirely new perspective to everyone involved in the air cargo value chain. This truly represents a milestone in our development and in the way Qatar Airways Cargo is doing business.”
“We are grateful to our customers for their long-term trust and loyalty, and we will endeavour to preserve these relationships in the future. We are also thankful to our great teams for their dedication and hard work. With a motto such as “Moved by People”, Qatar Airways Cargo has always been aware of the major role played by its team in achieving success and is committed to promote it.”
This commitment resulted in the launch of two major WeQare chapters in 2022: Chapter 3, Let’s Stand Together, consisted of organising the collection of donations for children; as for Chapter 4, Diversity, it was a spectacular celebration of the carrier’s highly diverse team in the form of a livery showing some of their faces.
Environmental sustainability and decarbonisation are central to Qatar Airways Cargo’s corporate strategy. In 2021, Qatar Airway Cargo was the first cargo carrier to join the International Air Transport Association’s (IATA) CO2NNECT platform. In 2022, Qatar Airways Cargo launched an online CO2 emission calculator for customers to determine their shipments’ carbon emissions.
Qatar Airways Cargo is currently working on the development of a fully integrated carbon offsetting tool on its Digital Lounge portal which will offer customers an option to offset their shipments as part of the booking process.
IATA certifications being so essential to vouch for best practices in the industry, completing the IATA IEnvA Stage 2 re-certification was a real asset for Qatar Airways Cargo especially since it was the first airline in the Middle East to obtain this environmental certification back in 2017. In addition, it was also one of the first airlines to gain the CEIV Lithium Batteries certification which came as a rightful recognition of its active involvement in this matter.
Ending the year on a high note, Qatar Airways Cargo won Air Cargo Week’s Cargo Airline of the Year award for the second year in a row and received the Development2030 Corporate Social Responsibility Program of the Year at Aidex 2022.