TCE expands global network to Central America with new office in Costa Rica
2025 continues to be a landmark year for TCE, the specialised leader in air cargo operational supervision, compliance, and quality, as it strengthens its worldwide coverage with the opening of a new office at Juan Santamaria International Airport (SJO) in Costa Rica.
This strategic launch comes just weeks after TCE’s first African office in Casablanca, Morocco, and builds on its established base in Germany, where the company was founded. Together, these locations form a growing global network that enables TCE to deliver uniform, high-performance standards across multiple continents, while adapting to the specific needs of each region.
“Our expansion is driven by a simple principle: to be where our customers need us, and to provide the same world-class service everywhere,” says Sarah Scheibe, Managing Director of TCE. “Costa Rica is a key gateway to the Americas, and with a highly skilled local team led by one of our original TCE experts, Rodolfo Paez, we are perfectly positioned to support our partners’ growth in this dynamic market.”
The decision to open in Costa Rica was based on two key factors. Firstly, many of TCE’s partner airlines operate flights into Central America, requiring local operational oversight to maintain the company’s exacting quality standards. Secondly, the San Jose team can cover the European night shift, ensuring greater efficiency and improved work-life balance for colleagues in Germany.
Under the leadership of Rodolfo Paez, the team of eight in San Jose operates both as a regional contact point and as part of TCE’s integrated global service platform. They oversee local operations, coordinate with partners and stakeholders, manage customs reporting, provide customer service, and deliver operational supervision for flights worldwide. In preparation for its launch, the team completed comprehensive, hands-on training to ensure deep knowledge of TCE procedures, systems, and compliance standards.
The first airline to benefit from having an intracontinental team in a similar time zone is Chilean carrier JetSmart.
“SJO is a strategic hub with direct cargo links to North America, South America, and Europe, and it handles everything from perishables to general cargo and e-commerce,” explains Paez. “Our San Jose office will play a vital role in facilitating both regional and global trade, in line with TCE’s commitment to operational excellence worldwide.”
With its offices now in Europe (Germany), Africa (Morocco), and Central America (Costa Rica), TCE is reinforcing its position as a global leader in air cargo operational services, ensuring that airlines and logistics partners can rely on seamless, world-class support wherever they operate.
