ServeU announces partnership with Microsoft to upgrade their CAFM system

ServeU LLC, a leading facilities management (FM) solutions provider in the UAE and a subsidiary of Union Properties, has announced its partnership with Microsoft to upgrade their Computer-Aided Facilities Management (CAFM) system. The company has also revealed its partnership with NSquareXperts, in order to configure and customize its Microsoft Dynamics 365 Field Services. The new partnerships are in line with the company’s vision to diversify and enhance their services in the FM industry. The partnership with Microsoft comes as a significant achievement, making ServeU one of the first FM companies in the region to utilize Microsoft Dynamics 365 Field Services to manage a 6,500+ workforce, while also establishing a long-term commitment with Microsoft to upgrade all systems to Microsoft Dynamics. Additionally, ServeU also hired NSquareXperts as their partner to configure the services platform to automate their existing operations, such as generation of planned preventive tasks, scheduling work forces for both hard and soft services, and integrating the Microsoft System with finance, procurement, HR, and customer service. ServeU’s CAFM System aims to focus more on automation and client self-service. The company has been using MicrosoftDynamics as an ERP System for several years, and this recent upgrade is part of a long-term plan to upgrade other company systems to MicrosoftDynamics which includes, transportation management, IoT systems, training systems and Microsoft Guides. This will work as a mixed reality technology application that provides employees with 3D instructions to enhance thier workflow.

ServeU announces partnership with Microsoft to upgrade their CAFM system